TRUST AND SAFETY
YOUR SAFETY IS OUR PRIORITY
Our masseuse and masseurs on Beautouch network are proud to be one of the world’s leading on-demand massage platform that lets you choose the time and place of your massage, and even the preferred gender of your therapist. We take extra steps to ensure that every Beautouch massage is a safe and relaxing experience.
Vetted
All our masseuse and masseurs have completed hundreds of hours of massage training and are fully licensed and certified.
Always Protected
We verify that all therapists are fully insured with protection policy. This guarantees that both the client and therapist are cared for.
Background Checked
We care about the safety of our clients and therapists. That’s why we require clients to make booking information before every massage and conduct background checks on all therapists.
24/7 Support
Whether you have questions about the site, re-scheduling of your booking appointment, or massage in general, our concierge team is available 24/7 via email and online chat.
Secure Payment
Our secure platform ensures your money gets to the therapist—that’s why we always ask you to just pay the booking fee through our site to guarantee you a protected transfer of funds.
Review System
After every appointment, clients and therapists can provide anonymous feedback about their experience. Our Trust and Safety Team reads every review and will quickly reach out to ensure any dissatisfaction is addressed.
Scam Prevention
By using our site from booking to post-massage transaction, we’re able to ensure a safe and secure experience from beginning to end. That’s why we always ask you to pay the booking fee directly through our site.
Health and Cleanliness
Our masseuse and masseurs are trained professionals and maintain high standards of hygiene by keeping hands and materials clean and using fresh linens during every appointment.